Making Tech Work for SMBs with Steve Massaro | DailyCyber 271 

In this episode of DailyCyber, I’m joined by Steve Massaro, IT consultant, MSP owner, and strategic technologist with over 20 years of experience helping businesses succeed through managed services and secure IT leadership.

Steve shares insight from his years building MSPs in Hawaii and Kansas—from scaling tech teams to keeping SMB clients safe in today’s evolving threat landscape.

🔐 What we discuss:

 1️⃣ What “We Make Technology Work for You” really means – The customer mindset behind that promise – Strategic tech adoption for business outcomes

2️⃣ What “Secure” Actually Means – How Steve defines secure – What his clients need to maintain it over time

3️⃣ Keeping Clients Safe – Unique security strategies for small & mid-sized businesses – Practical steps every MSP should be implementing

4️⃣ Generative AI + Security – Is it a threat, a tool, or both? – Steve’s take on how it changes the game for IT service providers

5️⃣ Who Really Needs a Cybersecurity Program – The SMB sectors lagging behind – Why security isn’t optional in 2025

🧠 Guest Bio: Steve Massaro is the owner of BITS Midwest, providing IT consulting and managed services to SMBs across Kansas. He previously co-owned and scaled IT Kauai over 17 years, serving clients across the state of Hawaii. With a balance of hands-on technical knowledge and business-minded strategy, Steve helps his clients secure, modernize, and grow.

📌 Guest Info: 

🔗 https://bitsmw.com 

🔗 https://www.linkedin.com/in/steve-massaro/

📺 Watch the full episode: www.youtube.com/knssconsulting 

🎧 Listen at: www.DailyCyber.ca

👇 Join the conversation in the comments.